Talk to a
human.
No ticket numbers, no bots. Real people getting after their training, who know the formulas, and who are happy to help you work out where to start.
Instagram DM
Where we're most active. Ask anything. Product, training, orders. Day or night.
Give us a call
Easier to explain out loud? Ring us. Two minutes on the phone beats ten emails.
Write to us
Orders, feedback, anything with a photo or receipt attached. Titouan reads his own inbox.
No question is too small
If you're standing in front of the shop page not sure what to add to the cart, that's exactly what we're here for. Happy to help.
Questions on a product
Ingredients, gram weights, flavours, how it sits in your stomach mid-run. Ask us anything.
You don't know where to start
Tell us what you train and how often. We'll point you at one or two things, not the whole range.
New to supplements
Unsure, or never taken any of this before? Give the team a call. No jargon, no pressure to buy.
An order issue, or feedback
Something missing, late, or not right? We'll sort it. And if you've got feedback, we want it.
Prefer to type it out?
Before you write
Which product should I start with?
For most people it's Whey Protein, it's the easiest habit to hold. If your training is long or hot, start with Hydrafuel instead. Not sure which describes you? Call us and we'll tell you straight.
I'm new to supplements, is this safe?
Yes. Everything is made in New Zealand to local standards, and every label lists what's in it and how much. Protein, electrolytes and creatine are food, not medication. If you're pregnant or on prescription medication, check with your doctor first.
Where's my order?
NZ orders ship next business day: 1–2 days urban, 2–4 rural. Australia is 5–7. Tracking comes by email as soon as it leaves us. If it's overdue, message us with your order number and we'll chase it.
Can I return it if the flavour isn't for me?
Tell us within 30 days and we'll make it right. Swap, credit or refund. Opened is fine; we'd rather you had something you'll keep using everyday.
Athlete partnerships
Racing this season and fuelling with KYRO? Send us your season plan and your socials.
Wholesale & collabs
Gyms, clubs, studios and events. Tell us who you look after and how many.
Where we are
KYRO Performance Nutrition
30/90 Hobsonville Road,
Auckland, New Zealand
"If you’re not sure just ask. 10 mins on the phone, getting the right product and some advice thrown in, is what we love."
