FAQ
Questions about Shipping and Deliveries.
Do we ship overseas?
We currently ship to New Zealand and Australia, with plans to expand our delivery network in the future. Stay tuned for updates as we grow!
How long will it take to get my order?
It depends on where you are. Orders processed in NZ will take 5-7
business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
How can I track my order?
Once your order is processed, you'll receive a tracking number via email. You can use this number to track your order through our website or the shipping provider's tracking system.
What if my package is delayed or lost?
If your package is delayed or hasn’t arrived within the expected time frame, please contact our support team at support@kyro.co.nz and We’ll work with the courier to resolve the issue as quickly as possible.
Any question?
You can contact us through our contact page! We will be happy to assist you.
Contact Us
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